My Cart

You have no items in your shopping cart.

Shipping Policy

All orders ship from our United States distribution center in Skaneateles, NY. Shipping times vary and depend on the following factors:
  • Your destination address
  • Shipping speed you select at checkout

Gotz USA can ship to APO and FPO addresses. However we do not ship to Canada or internationally outside of the United States. If you have any questions, please do not hesitate in contacting us!

All orders over $25 are eligible for FREE standard shipping (Standard shipping times vary depending on your order's destination address). Orders under $25 will be charged $5.95 flat rate (2-7 business days) shipping. Expedited 2-Day shipping via FEDEX is available at an additional cost, which is calculated at order check-out.

Our customer service and shipping departments operate Monday through Friday. Orders placed Monday through Thursday will ship within 24 hours from the time of sale. Orders placed after 12:30pm EST Friday, through Sunday will be shipped on Monday.

We offer expedited shipping through Fedex; 2nd Day for an additional charge which is calculated by your destination address and the weight, size and dimensions of your items. Please keep in mind when selecting expedited shipping that our Shipping and Customer Service Departments are only open Monday through Friday from 8:30am to 5:00pm Eastern Standard Time. Orders received after Noon on Thursdays requesting expedited shipping will not be shipped out until Friday. Fed-Ex does not count Saturday as a business day, therefore the earliest delivery will be guaranteed for is Tuesday. All orders received after noon on Fridays will not be processed and shipped until Monday.

If you need your order in time for Christmas, please consider its destination before placing your order. We ship out of NY, so orders going to California can take up to a week to reach the recipient.